Last updated February 27, 2024
This privacy notice for GoSure Digital Interfaces Private Limited ( "we,"
"us," or "our" ), describes how and why we
might collect, store, use, and/or share ( "process" ) your information
when you use our services ( "Services" ), such as when you:
- Visit our website
at http://www.gosure.ai , or any website of ours that links to this privacy notice
- Engage with us in other
related ways, including any sales, marketing, or events
Questions
or concerns? Reading this privacy notice will help you
understand your privacy rights and choices. If you do not agree
with our policies and practices, please do not use our
Services. If you still have
any questions or concerns, please contact us at compliance-tech@gosure.ai .
SUMMARY OF KEY POINTS
This
summary provides key points from our privacy notice, but you
can find out more details about any of these topics by
clicking the link following each key point or by using
our table
of contents below
to find the section you are looking for.
What
personal information do we process? When you visit, use, or
navigate our Services, we may process personal information
depending on how you interact with us and the Services, the
choices you make, and the products and features you use. Learn
more about personal information you
disclose to us.
Do we
process any sensitive personal information? We do not process sensitive
personal information.
Do we
receive any information from third parties? We do not receive any information
from third parties.
How do we
process your information? We process your information to
provide, improve, and administer our Services, communicate with
you, for security and fraud prevention, and to comply with law.
We may also process your information for other purposes with
your consent. We process your information only when we have a
valid legal reason to do so. Learn more about how we process your
information.
In what
situations and with which parties
do we share personal information?
We may share information in specific situations and with
specific third parties. Learn
more about when and with whom we share
your personal information.
How do we
keep your information safe? We have organizational and technical
processes and procedures in place to protect your personal
information. However, no electronic transmission over the
internet or information storage technology can be guaranteed to
be 100% secure, so we cannot promise or guarantee that hackers,
cybercriminals, or other unauthorized third parties will
not be able to defeat our security and improperly collect,
access, steal, or modify your information. Learn more
about how we keep your
information safe.
What are
your rights? Depending on where you are located geographically,
the applicable privacy law may mean you have certain rights
regarding your personal information. Learn more about your privacy rights.
How do you
exercise your rights? The easiest way to exercise your rights
is by submitting a data subject access request ,
or by contacting us. We will consider and act upon any request
in accordance with applicable data protection laws.
Want to learn more about
what we do with any information we collect? Review the privacy notice
in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO
WE COLLECT?
Personal
information you disclose to us
In
Short: We
collect personal information that you provide to us.
We collect personal
information that you voluntarily provide to us when you register
on the Services,
express an interest in
obtaining information about us or our products and Services,
when you participate in activities on the Services, or
otherwise when you contact us.
Personal
Information Provided by You. The personal information that we
collect depends on the context of your interactions with us and
the Services, the choices you make, and the products and
features you use. The personal information we collect may
include the following:
names
phone numbers
email addresses
Sensitive
Information. We do not
process sensitive information.
Payment
Data. We may collect data necessary to process your payment if
you make purchases, such as your payment instrument number, and
the security code associated with your payment instrument. All
payment data is stored by Chargebee . You may find
their privacy notice link(s) here:
https://www.chargebee.com/privacy/?ref=footer .
Social
Media Login Data. We may provide you with the option to
register with us using your existing social media account
details, like your Facebook, Twitter, or other social media
account. If you choose to register in this way, we will collect
the information described in the section called " HOW DO WE
HANDLE YOUR SOCIAL LOGINS? " below.
All personal information
that you provide to us must be true, complete, and accurate,
and you must notify us of any changes to such personal
information.
Information
automatically collected
In
Short: Some
information â such as your Internet Protocol (IP) address
and/or browser and device characteristics â is collected
automatically when you visit our Services.
We automatically collect
certain information when you visit, use, or navigate the
Services. This information does not reveal your specific
identity (like your name or contact information) but may
include device and usage information, such as your IP address,
browser and device characteristics, operating system, language
preferences, referring URLs, device name, country, location,
information about how and when you use our Services, and other
technical information. This information is primarily needed to
maintain the security and operation of our Services, and for
our internal analytics and reporting purposes.
Like many businesses, we
also collect information through cookies and similar
technologies.
The information we collect
includes:
- Log and Usage
Data. Log and usage data is service-related, diagnostic,
usage, and performance information our servers automatically
collect when you access or use our Services and which we
record in log files. Depending on how you interact with us,
this log data may include your IP address, device information,
browser type, and settings and information about your activity
in the Services (such
as the date/time stamps associated with your usage, pages and
files viewed, searches, and other actions you take such as
which features you use), device event information (such as
system activity, error reports (sometimes called
"crash dumps" ), and hardware settings).
- Device Data. We
collect device data such as information about your computer,
phone, tablet, or other device you use to access the Services.
Depending on the device used, this device data may include
information such as your IP address (or proxy server), device
and application identification numbers, location, browser
type, hardware model, Internet service provider and/or mobile
carrier, operating system, and system configuration
information.
- Location Data. We
collect location data such as information about your device's
location, which can be either precise or imprecise. How much
information we collect depends on the type and settings of the
device you use to access the Services. For example, we may use
GPS and other technologies to collect geolocation data that
tells us your current location (based on your IP address). You
can opt out of allowing us to collect this information either
by refusing access to the information or by disabling your
Location setting on your device. However, if you choose to opt
out, you may not be able to use certain aspects of the
Services.
2. HOW DO WE PROCESS
YOUR INFORMATION?
In
Short: We process your information to
provide, improve, and administer our Services, communicate
with you, for security and fraud prevention, and to comply
with law. We may also process your information for other
purposes with your consent.
We process
your personal information for a variety of reasons, depending
on how you interact with our Services, including:
- To
facilitate account creation and authentication and otherwise
manage user accounts. We may process your information so
you can create and log in to your account, as well as keep
your account in working order.
- To
respond to user inquiries/offer support to users. We
may process your information to respond to your inquiries
and solve any potential issues you might have with the
requested service.
- To
request feedback. We may process your
information when necessary to request feedback and to
contact you about your use of our Services.
- To
send you marketing and promotional
communications. We may process the personal
information you send to us for our marketing purposes,
if this is in accordance with your marketing
preferences. You can opt out of our marketing emails at
any time. For more information, see
" WHAT ARE YOUR PRIVACY RIGHTS? " below.
- To
post testimonials. We post testimonials on our
Services that may contain personal information.
- To
evaluate and improve our Services, products,
marketing, and your experience. We may process
your information when we believe it is necessary
to identify usage trends, determine the
effectiveness of our promotional campaigns, and to
evaluate and improve our Services, products,
marketing, and your experience.
- To
identify usage trends. We may process information
about how you use our Services to better
understand how they are being used so we can
improve them.
3. WHAT
LEGAL BASES DO WE RELY ON TO PROCESS YOUR
INFORMATION?
In
Short: We only process your personal
information when we believe it is necessary
and we have a valid legal reason (i.e. ,
legal basis) to do so under applicable law,
like with your consent, to comply with laws,
to provide you with services to enter into or
fulfill
our contractual obligations, to protect your
rights, or to fulfill
our legitimate business interests.
If
you are located in Canada, this section
applies to you.
We may process
your information if you have given us specific
permission (i.e. ,
express consent) to use your personal
information for a specific purpose, or in
situations where your permission can be
inferred (i.e. ,
implied consent). You can
withdraw
your consent at any
time.
In some
exceptional cases, we may be legally permitted
under applicable law to process your
information without your consent, including,
for example:
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
- For
investigations and fraud detection and
prevention
- For business
transactions provided certain conditions are
met
- If it is
contained in a witness statement and the
collection is necessary to assess, process,
or settle an insurance claim
- For
identifying injured, ill, or deceased persons
and communicating with next of kin
- If we have
reasonable grounds to believe an individual
has been, is, or may be victim of financial
abuse
- If it is
reasonable to expect collection and use with
consent would compromise the availability or
the accuracy of the information and the
collection is reasonable for purposes related
to investigating a breach of an agreement or
a contravention of the laws of Canada or a
province
- If disclosure
is required to comply with a subpoena,
warrant, court order, or rules of the court
relating to the production of records
- If it was
produced by an individual in the course of
their employment, business, or profession and
the collection is consistent with the
purposes for which the information was
produced
- If the
collection is solely for journalistic,
artistic, or literary purposes
- If the
information is publicly available and is
specified by the regulations
In
Short: We may share
information in specific situations described
in this section and/or with the following third
parties.
We may need to
share your personal information in the
following situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- When we
use Google Analytics. We
may share your information with Google
Analytics to track and analyze the use of the
Services.
The Google Analytics Advertising Features that we may use include: Google Analytics Demographics and Interests Reporting . To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. You can opt out of Google Analytics Advertising Features through Ads Settings and Ad Settings for mobile apps. Other opt out means include http://optout.networkadvertising.org/ and http://www.networkadvertising.org/mobile-choice. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.
- Business
Partners. We may share your information
with our business partners to offer you
certain products, services, or promotions.
In
Short: We may use cookies
and other tracking technologies to
collect and store your information.
We
may use cookies and similar tracking
technologies (like web beacons and
pixels) to access or store information.
Specific information about how we use
such technologies and how you can refuse
certain cookies is set out in our Cookie
Notice .
In
Short: If you choose to
register or log in to our Services using
a social media account, we may have
access to certain information about you.
Our
Services offer you the ability to
register and log in using your
third-party social media account details
(like your Facebook or Twitter logins).
Where you choose to do this, we will
receive certain profile information about
you from your social media provider. The
profile information we receive may vary
depending on the social media provider
concerned, but will often include your
name, email address, friends list, and
profile picture, as well as other
information you choose to make public on
such a social media platform.
We
will use the information we receive only
for the purposes that are described in
this privacy notice or that are otherwise
made clear to you on the relevant
Services. Please note that we do not
control, and are not responsible for,
other uses of your personal information
by your third-party social media
provider. We recommend that you review
their privacy notice to understand how
they collect, use, and share your
personal information, and how you can set
your privacy preferences on their sites
and apps.
7.
HOW LONG DO WE KEEP YOUR INFORMATION?
In
Short: We keep your
information for as long as necessary to
fulfill
the purposes outlined in this privacy
notice unless otherwise required by law.
We
will only keep your personal information
for as long as it is necessary for the
purposes set out in this privacy notice,
unless a longer retention period is
required or permitted by law (such as
tax, accounting, or other legal
requirements). No
purpose in this notice will require us
keeping your personal information for
longer than the period
of time in which users have an account
with us .
When
we have no ongoing legitimate business
need to process your personal
information, we will either delete or anonymize
such information, or, if this is not
possible (for example, because your
personal information has been stored in
backup archives), then we will securely
store your personal information and
isolate it from any further processing
until deletion is possible.
8.
HOW DO WE KEEP YOUR INFORMATION SAFE?
In
Short: We aim to protect
your personal information through a
system of organizational
and technical security measures.
We
have implemented appropriate and
reasonable technical and organizational
security measures designed to protect the
security of any personal information we
process. However, despite our safeguards
and efforts to secure your information,
no electronic transmission over the
Internet or information storage
technology can be guaranteed to be 100%
secure, so we cannot promise or guarantee
that hackers, cybercriminals, or other unauthorized
third parties will not be able to defeat
our security and improperly collect,
access, steal, or modify your
information. Although we will do our best
to protect your personal information,
transmission of personal information to
and from our Services is at your own
risk. You should only access the Services
within a secure environment.
9.
WHAT ARE YOUR PRIVACY RIGHTS?
In
Short: In
some regions, such as Canada ,
you have rights that allow you greater
access to and control over your personal
information. You
may review, change, or terminate your
account at any time.
In
some regions (like Canada ),
you have certain rights under applicable
data protection laws. These may include
the right (i) to request access and
obtain a copy of your personal
information, (ii) to request
rectification or erasure; (iii) to
restrict the processing of your personal
information; (iv) if applicable, to data
portability; and (v) not to be subject to
automated decision-making. In certain
circumstances, you may also have the
right to object to the processing of your
personal information. You can make such a
request by contacting us by using the
contact details provided in the section "
HOW
CAN YOU CONTACT US ABOUT THIS NOTICE? "
below.
We
will consider and act upon any request in
accordance with applicable data
protection laws.
Withdrawing
your consent: If we are relying on your
consent to process your personal
information,
which may be express and/or implied
consent depending on the applicable law,
you have the right to withdraw your
consent at any time. You can withdraw
your consent at any time by contacting us
by using the contact details provided in
the section " HOW
CAN YOU CONTACT US ABOUT THIS NOTICE? "
below .
However,
please note that this will not affect the
lawfulness of the processing before its
withdrawal nor, when
applicable law allows,
will it affect the processing of your
personal information conducted in reliance
on lawful processing grounds other than
consent.
Opting
out of marketing and promotional
communications: You
can unsubscribe from our marketing and
promotional communications at any time by clicking
on the unsubscribe link in the emails that
we send,
or by
contacting us using the details provided
in the section " HOW
CAN YOU CONTACT US ABOUT THIS NOTICE? "
below. You will then be removed from the
marketing lists. However, we may still
communicate with you â for example, to
send you service-related messages that are
necessary for the administration and use
of your account, to respond to service
requests, or for other non-marketing
purposes.
Account
Information
If you
would at any time like to review or change
the information in your account or
terminate your account, you can:
Upon
your request to terminate your account, we
will deactivate or delete your account and
information from our active databases.
However, we may retain some information in
our files to prevent fraud, troubleshoot
problems, assist with any investigations,
enforce our legal terms and/or comply with
applicable legal requirements.
Cookies
and similar technologies: Most Web
browsers are set to accept cookies by
default. If you prefer, you can usually
choose to set your browser to remove
cookies and to reject cookies. If you
choose to remove cookies or reject
cookies, this could affect certain
features or services of our Services.
If you have
questions or comments about your privacy
rights, you may email us at compliance-tech@gosure.ai .
10.
CONTROLS FOR DO-NOT-TRACK FEATURES
Most
web browsers and some mobile operating
systems and mobile applications include a
Do-Not-Track ( "DNT" )
feature or setting you can activate to
signal your privacy preference not to
have data about your online browsing
activities monitored and collected. At
this stage no uniform technology standard
for recognizing
and implementing DNT signals has been finalized .
As such, we do not currently respond to
DNT browser signals or any other
mechanism that automatically communicates
your choice not to be tracked online. If
a standard for online tracking is adopted
that we must follow in the future, we
will inform you about that practice in a
revised version of this privacy notice.
11.
DO UNITED STATES RESIDENTS HAVE
SPECIFIC PRIVACY RIGHTS?
In
Short: If you are a
resident of
California
,
Colorado
, Utah
,
Connecticut
or
Virginia
, you
are granted specific rights regarding
access to your personal information.
What
categories of personal information do we
collect?
We
have collected the following categories
of personal information in the past
twelve (12) months:
Category | Examples | Collected |
A.
Identifiers
|
Contact
details, such as real name, alias,
postal address, telephone or mobile
contact number, unique personal
identifier, online identifier,
Internet Protocol address, email
address, and account name
|
B.
Personal information as defined in
the California Customer Records
statute
|
Name,
contact information, education,
employment, employment history, and
financial information
|
Gender
and date of birth
|
||
Transaction
information, purchase history,
financial details, and payment
information
|
||
Fingerprints
and voiceprints
|
||
Browsing
history, search history, online |
||
Device
location
|
||
Images
and audio, video or call recordings
created in connection with our
business activities
|
||
Business
contact details in order to provide
you our Services at a business level
or job title, work history, and
professional qualifications if you
apply for a job with us
|
||
Student
records and directory information
|
||
Inferences
drawn from any of the collected
personal information listed above to
create a profile or summary about,
for example, an individualâs
preferences and characteristics
|
||
- Category
A -
6 months
- Category
B -
6 months
We
may also collect other personal
information outside of these
categories through instances
where you interact with us in
person, online, or by phone or
mail in the context of:
- Receiving
help through our customer
support channels;
- Participation
in customer surveys or
contests; and
- Facilitation
in the delivery of our
Services and to respond to
your inquiries.
How
do we use and share your
personal information?
Learn
about how we use your personal
information in the section, "
HOW
DO WE PROCESS YOUR INFORMATION? "
Will
your information be shared
with anyone else?
We
may disclose your personal
information with our service
providers pursuant to a written
contract between us and each
service provider. Learn more
about how we disclose personal
information to in the section,
"
WHEN
AND WITH WHOM DO WE SHARE YOUR
PERSONAL INFORMATION? "
We
may use your personal
information for our own
business purposes, such as for
undertaking internal research
for technological development
and demonstration. This is not
considered to be "selling"
of your personal information.
We
have not disclosed, sold, or
shared any personal information
to third parties for a business
or commercial purpose in the
preceding twelve (12) months.
We will
not sell or share personal
information in the future
belonging to website visitors,
users, and other consumers.
California
Residents
California
Civil Code Section 1798.83, also
known as the "Shine
The Light"
law permits our users who are
California residents to request
and obtain from us, once a year
and free of charge, information
about categories of personal
information (if any) we disclosed
to third parties for direct
marketing purposes and the names
and addresses of all third
parties with which we shared
personal information in the
immediately preceding calendar
year. If you are a California
resident and would like to make
such a request, please submit
your request in writing to us
using the contact information
provided below.
If
you are under 18 years of age,
reside in California, and have a
registered account with the
Services, you have the right to
request removal of unwanted data
that you publicly post on the
Services. To request removal of
such data, please contact us
using the contact information
provided below and include the
email address associated with
your account and a statement that
you reside in California. We will
make sure the data is not
publicly displayed on the
Services, but please be aware
that the data may not be
completely or comprehensively
removed from all our systems
(e.g. ,
backups, etc.).
CCPA
Privacy Notice
This
section applies only to
California residents. Under the
California Consumer Privacy Act
(CCPA), you have the rights
listed below.
The
California Code of Regulations
defines a "residents"
as:
(1)
every individual who is in the
State of California for other
than a temporary or transitory
purpose and
(2)
every individual who is
domiciled in the State of
California who is outside the
State of California for a
temporary or transitory purpose
All
other individuals are defined as
"non-residents."
If
this definition of "resident"
applies to you, we must adhere
to certain rights and
obligations regarding your
personal information.
Your
rights with respect to your
personal data
Right
to request deletion of the
data â Request to delete
You
can ask for the deletion of
your personal information. If
you ask us to delete your
personal information, we will
respect your request and delete
your personal information,
subject to certain exceptions
provided by law, such as (but
not limited to) the exercise by
another consumer of his or her
right to free speech, our
compliance requirements
resulting from a legal
obligation, or any processing
that may be required to protect
against illegal activities.
Right
to be informed â Request to
know
Depending
on the circumstances, you have
a right to know:
- whether
we collect and use your
personal information;
- the
categories of personal
information that we collect;
- the
purposes for which the
collected personal information
is used;
- whether
we sell or share personal
information to third parties;
- the
categories of personal
information that we sold,
shared, or disclosed for a
business purpose;
- the
categories of third parties to
whom the personal information
was sold, shared, or disclosed
for a business purpose;
- the
business or commercial purpose
for collecting, selling, or
sharing personal information;
and
- the
specific pieces of personal
information we collected about
you.
In
accordance with applicable law,
we are not obligated to provide
or delete consumer information
that is de-identified in
response to a consumer request
or to re-identify individual
data to verify a consumer
request.
Right
to Non-Discrimination for the
Exercise of a Consumerâs
Privacy Rights
We
will not discriminate against
you if you exercise your
privacy rights.
Right
to Limit Use and Disclosure of
Sensitive Personal Information
We
do not process consumer's
sensitive personal information.
Verification
process
Upon
receiving your request, we will
need to verify your identity to
determine you are the same
person about whom we have the
information in our system.
These verification efforts
require us to ask you to
provide information so that we
can match it with information
you have previously provided
us. For instance, depending on
the type of request you submit,
we may ask you to provide
certain information so that we
can match the information you
provide with the information we
already have on file, or we may
contact you through a
communication method (e.g. ,
phone or email) that you have
previously provided to us. We
may also use other verification
methods as the circumstances
dictate.
We
will only use personal
information provided in your
request to verify your identity
or authority to make the
request. To the extent
possible, we will avoid
requesting additional
information from you for the
purposes of verification.
However, if we cannot verify
your identity from the
information already maintained
by us, we may request that you
provide additional information
for the purposes of verifying
your identity and for security
or fraud-prevention purposes.
We will delete such
additionally provided
information as soon as we
finish verifying you.
Other
privacy rights
- You
may object to the processing
of your personal information.
- You
may request correction of your
personal data if it is
incorrect or no longer
relevant, or ask to restrict
the processing of the
information.
- You
can designate an
authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.
- You
may request to opt out from
future selling or sharing of
your personal information to
third parties. Upon receiving
an opt-out request, we will
act upon the request as soon
as feasibly possible, but no
later than fifteen (15) days
from the date of the request
submission.
To
exercise these rights, you can
contact us by
submitting a
data
subject access request,
by
email at compliance-tech@gosure.ai ,
or
by referring to the contact
details at the bottom of this
document. If you have a complaint
about how we handle your data, we
would like to hear from you.
Colorado
Residents
This
section applies only to Colorado
residents. Under the Colorado
Privacy Act (CPA), you have the
rights listed below. However,
these rights are not absolute,
and in certain cases, we may
decline your request as
permitted by law.
- Right
to be informed whether or not
we are processing your personal
data
- Right
to access your personal data
- Right
to correct inaccuracies in your
personal data
- Right
to request deletion of your
personal data
- Right
to obtain a copy of the
personal data you previously
shared with us
- Right
to opt out of the processing of
your personal data if it is
used for targeted advertising,
the sale of personal data, or
profiling in furtherance of
decisions that produce legal or
similarly significant effects (
"profiling" )
If
we decline to take action
regarding your request and you
wish to appeal our decision,
please email us at
compliance-tech@gosure.ai
.
Within forty-five (45) days of
receipt of an appeal, we will
inform you in writing of any
action taken or not taken in
response to the appeal,
including a written explanation
of the reasons for the
decisions.
Connecticut
Residents
This
section applies only to
Connecticut residents. Under the
Connecticut Data Privacy Act
(CTDPA), you have the rights
listed below. However, these
rights are not absolute, and in
certain cases, we may decline
your request as permitted by
law.
- Right
to be informed whether or not
we are processing your personal
data
- Right
to access your personal data
- Right
to correct inaccuracies in your
personal data
- Right
to request deletion of your
personal data
- Right
to obtain a copy of the
personal data you previously
shared with us
- Right
to opt out of the processing of
your personal data if it is
used for targeted advertising,
the sale of personal data, or
profiling in furtherance of
decisions that produce legal or
similarly significant effects (
"profiling" )
If
we decline to take action
regarding your request and you
wish to appeal our decision,
please email us at
compliance-tech@gosure.ai
.
Within sixty (60) days of
receipt of an appeal, we will
inform you in writing of any
action taken or not taken in
response to the appeal,
including a written explanation
of the reasons for the
decisions.
Utah
Residents
This
section applies only to Utah
residents. Under the Utah
Consumer Privacy Act (UCPA), you
have the rights listed below.
However, these rights are not
absolute, and in certain cases,
we may decline your request as
permitted by law.
- Right
to be informed whether or not
we are processing your personal
data
- Right
to access your personal data
- Right
to request deletion of your
personal data
- Right
to obtain a copy of the
personal data you previously
shared with us
- Right
to opt out of the processing of
your personal data if it is
used for targeted advertising
or the sale of personal data
Virginia
Residents
Under
the Virginia Consumer Data
Protection Act (VCDPA):
If
this definition of "consumer"
applies to you, we must adhere
to certain rights and
obligations regarding your
personal data.
Your
rights with respect to your
personal data
- Right
to be informed whether or not
we are processing your personal
data
- Right
to access your personal data
- Right
to correct inaccuracies in your
personal data
- Right
to request deletion of your
personal data
- Right
to obtain a copy of the
personal data you previously
shared with us
- Right
to opt out of the processing of
your personal data if it is
used for targeted advertising,
the sale of personal data, or
profiling in furtherance of
decisions that produce legal or
similarly significant effects (
"profiling" )
Exercise
your rights provided under the
Virginia VCDPA
If
you are using an authorized
agent to exercise your rights,
we may deny a request if the authorized
agent does not submit proof that
they have been validly authorized
to act on your behalf.
Verification
process
We
may request that you provide
additional information
reasonably necessary to verify
you and your consumer's request.
If you submit the request
through an authorized
agent, we may need to collect
additional information to verify
your identity before processing
your request.
Upon
receiving your request, we will
respond without undue delay, but
in all cases, within forty-five
(45) days of receipt. The
response period may be extended
once by forty-five (45)
additional days when reasonably
necessary. We will inform you of
any such extension within the
initial 45-day response period,
together with the reason for the
extension.
Right
to appeal
If
we decline to take action
regarding your request, we will
inform you of our decision and
reasoning behind it. If you wish
to appeal our decision, please
email us at
compliance-tech@gosure.ai
.
Within sixty (60) days of
receipt of an appeal, we will
inform you in writing of any
action taken or not taken in
response to the appeal,
including a written explanation
of the reasons for the
decisions. If your appeal is
denied, you may contact the Attorney
General to submit a complaint.
12.
DO WE MAKE UPDATES TO THIS
NOTICE?
In
Short: Yes, we will
update this notice as
necessary to stay compliant
with relevant laws.
We
may update this privacy notice
from time to time. The updated
version will be indicated by an
updated "Revised"
date and the updated version
will be effective as soon as it
is accessible. If we make
material changes to this
privacy notice, we may notify
you either by prominently
posting a notice of such
changes or by directly sending
you a notification. We
encourage you to review this
privacy notice frequently to be
informed of how we are
protecting your information.
13.
HOW CAN YOU CONTACT US
ABOUT THIS NOTICE?
If
you have questions or comments
about this notice, you may
email
us at compliance-tech@gosure.ai
or
contact
us by post at:
GoSure Digital Interfaces Private Limited
#101, Nasuja,
Plot No. 36 Shilpi Valley,
Near Westin Hotel,
Madhapur,
Hyderabad - 500081, India
Email: compliance-tech@gosure.ai
#101, Nasuja,
Plot No. 36 Shilpi Valley,
Near Westin Hotel,
Madhapur,
Hyderabad - 500081, India
Email: compliance-tech@gosure.ai
14.
HOW CAN YOU REVIEW, UPDATE,
OR DELETE THE DATA WE
COLLECT FROM YOU?